1993
Original joint venture established with South Staffs Water
1994
First mailings and first members under the South Staffs and Anglian Water brands
1997
Reached 1 million customers
2001
Launched Doméo as a joint venture with Veolia in France
2003
HomeServe North America launched
2004
Demerger from South Staffs Water and listed on UK stock exchange in our own right
2007
We acquired Reparalia in Spain and signed a partnership with Endesa
2009
Exited our repair business with household insurers in the UK
2010
Reached 5 million customers
2010
Acquired National Grid's energy services business in the US
2010
Launched in Italy
2011
We took full control of our French business, buying out Veolia’s shareholding
2011
Regulatory issues in UK business
2012
Launched in Canada and Germany
2014
Doubled customers in Spain in 1 year
2015
Revenue from our established international businesses overtakes UK revenue for the first time
2015
Customer numbers exceed 6m
2016
Step change in our North America Business with the acquisition of Utility Service Partners
2016
North America becomes our biggest business by customer number with 2.2m customers
2017
Our largest ever acquisition; policy book of Dominion Products and Services Inc. (DPS) in North America.
2017
Successful £120m equity placing; our first ever equity raise since listing in 2004
2017
Acquired 100% control of Checkatrade, advancing Home Experts strategy in the UK
2018
Creation of 4 global business lines; Membership, HVAC, Home Experts and Smart Home
2019
Established presence in Japan. Joint ventrure with Mitsubishi Corporation
2019
North America became the Group's largest business
2019
Sold Italian JV
2019
Acquired 79% of eLocal bringing Home Experts to North America
2020
Signed first utility partner in Japan
2020
Commenced marketing with Chugoku Electric - our first Japanese affinity partner
2020
HomeServe joined the FTSE 100
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